Long Island Association for AIDS Care
  • Hauppauge, NY, USA
  • $45,000
  • Salary
  • Full Time

QUALITY MANAGEMENT COORDINATOR

Hauppauge, NY Full-time Position 

 

 

BASIC FUNCTION

 

The Quality Management Coordinator will be responsible for implementing project operations in compliance with all National HIV Behavioral Surveillance System (NHBS) (e.g., NHBS Model Surveillance Protocol, NHBS Formative Research Manual, NHBS Operations Manual, and NHBS Interviewer Guide) and locally developed policies.  The Quality Management Coordinator will also conduct quality assurance and evaluation activities.

 

SPECIFIC RESPONSIBILITIES:

The Quality Management Coordinator will be responsible with the day-to-day management of the project, particularly overseeing the non-management staff and field sites.  A successful Quality Management Coordinator has considerable knowledge of the communities in which NHBS is conducted, HIV/AIDS, and surveillance activities.  In addition, should have strong leadership skills, excellent attention to detail, high motivation, cultural competence, strong computer skills (e.g., word processing, spreadsheets, and file management), and a willingness to learn additional programs, such as Questionnaire Development System (QDS) and the CMP. 

 

The Quality Management Coordinator will also function in the following roles:

 

Coupon Manager: The coupon manager is responsible for participant check-in and check-out, recruiter training, coupon distribution, distributing recruiter rewards, and monitoring coupon activity using the CMP.  A successful coupon manager has excellent communication skills, a thorough understanding of RDS, considerable knowledge of the communities in which NHBS is conducted, and a strong grasp of the CMP. 

 

Data Manager: The data manager is responsible for uploading local data files; ensuring data quality, data entry, and submission to the Data Coordinating Center (DCC) data portal; and communicating issues to the DCC, CDC, and other project staff.  Data managers must ensure that data are stored in a manner that meets the required security and confidentiality standards for HIV/AIDS surveillance data.  A successful data manager has considerable knowledge of the NHBS data system, experience in managing data from multiple sources, excellent organizational skills, and attention to detail.  In addition, the data manager should have strong computer skills (e.g., word processing, spreadsheets, and file management) and have a willingness to learn additional programs, such as QDS and the CMP.

 

  • Participate in CDC site visits, trainings, regular conference calls, and, as available, monthly calls.
  • Assist in the development of local procedures for incident reporting, safety, and handling participants known to project staff.
  • Implement all locally developed procedures, including safety, incident reporting, and handling participants known to project staff.
  • Report field incidents and adverse events to DOH within 48 hours of occurrence and to the IRB(s) per local requirements.
  • Coordinate and conduct pre-implementation and ongoing trainings for project staff in collaboration with the project coordinator.
  • Conduct staff evaluations in collaboration with the PI and project coordinator.
  • Order and ensure adequate preparations, including supplies, materials, and equipment for field sites.
  • Assist with field staff-related issues (i.e., training and development, scheduling, team building).
  • Assist in ongoing formative research efforts and implement changes based upon findings.
  • Manage operations and data collection at field sites.
  • Schedule field site hours.
  • Review, tabulate, and reconcile forms and logs used in the field. Review errors with interviewers, HIV/HCV test counselors, and the coupon manager.
  • Oversee documentation of data errors.
  • Supervise entry of HIV/HCV testing data, data errors, and coupon manager information into the DCC data portal.
  • Review Process Monitoring Reports, identify issues of concern, and implement changes for improvement.
  • Ensure proper documentation of HIV testing activities, including consent.
  • Ensure adherence to HIV testing procedures.
  • Other duties as assigned

 

Coupon Manager

  • Comply with guidelines for maintaining safety, data security, and participant confidentiality.
  • Implement local safety procedures and report field incidents and adverse events immediately.
  • Responsible for checking in potential participants, providing recruiter training or reinforcing recruiter training, checking out participants, and providing recruiter rewards.
  • Manage all operational activities related to the coupon manager station and the Coupon Manager Program (CMP).
  • Upload of the CMP data to the DCC data portal.

 

Data Manager:

  • Comply with guidelines for maintaining safety, data security, and participant confidentiality.
  • Implement local safety procedures and report adverse events to the immediately. 
  • Ensure upload of data from the portable computers to the QDS Warehouse.
  • Ensure daily receipt of forms/logs and review errors or concerns with the Director of Quality Management.
  • Enter information from forms/logs into the DCC data portal.
  • Maintain QDS Warehouse and submit weekly to the DCC data portal.
  • Maintain data integrity (i.e., each record in the database represents the data an individual provided to the field team).
  • Review data reports from the DCC as soon as they are received, and provide requested data edits and explanations to resolve data issues via the DCC data portal.
  • Perform data analyses as needed.

 

Long Island Association for AIDS Care
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